Privacy Policy

Who we are

Imvelo Graphite is the responsible party for the personal information collected on this website. Contact us at imvelographite@gmail.com or at 6 Ronbex Road, Activia Park, Germiston, Gauteng.

What we collect

• When you order: your name, email address, mobile number, delivery address and any delivery notes.
• When you contact us: your name, email address and your message.
• When you join our list: your email address.
• Visit statistics (pages viewed, device type, products viewed and bought) through analytics services, to improve the site.

We never see or store your card details. Payments are handled entirely on PayFast's secure payment page.

Why we collect it

To fulfil your order: printing, framing, delivering, and keeping you updated. To answer your questions. If you join our list, to tell you about new releases. You can unsubscribe at any time.

Who we share it with

Only those who need it:

• Our payment provider (PayFast), to process your payment.
• Our fine-art print partner, to print and frame your order and send it to you.
• Our courier, to deliver it.
• Our email service, to send order confirmations.
• Our analytics services (Google Analytics and Meta Pixel), to measure visits and advertising.

We never sell your information.

How long we keep it

We keep order records for as long as the law requires for tax and accounting, and other information only as long as needed.

Your rights

You may ask to see, correct or delete the personal information we hold about you, or object to its use, by emailing imvelographite@gmail.com. You may also lodge a complaint with the Information Regulator of South Africa.

Your browser

Your cart is saved in your own browser so it's still there when you come back. Google Analytics and Meta Pixel use cookies to measure visits; you can block these in your browser settings.